// Privacy Policy

  1. Introduction: Haemmerlin Ltd. takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.
  2. The Information we collect: Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our registration page and order form. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.
  3. Why we collect it: We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 4). You may update the answers to your questions at any time.
  4. Who we disclose it to:
    1. We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
    2. If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.
    3. In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.
    4. We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.
  5. Data Protection: Haemmerlin Ltd. is registered with the Information Commissioner in the UK as a "data controller" in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.
  6. Security: Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
  7. Automated decisions: Parts of www.haemmerlin.co.uk and our billing process (which is transacted via (Paypal / Worldpay)) are automatic and we may process your personal data as part of www.haemmerlin.co.uk and the billing process.
  8. Accessing and updating your personal information: We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from sales@haemmerlin.co.uk.
  9. Questions?: If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact sales@haemmerlin.co.uk. We will endeavour to respond to you promptly.

If you have any queries please contact sales@haemmerlin.co.uk

Cookie Policy

We may use a number of different cookies on our site which may place small data files, on your computer or handheld device. This is standard practice for all websites and are essential in helping us deliver a high quality website experience to you. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Please see below for a description of the different types of cookies we may use. Currently we operate an ‘implied consent’ policy meaning that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete this sites cookies after visiting it, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

“Session” Cookies

We may use a session cookie to remember your log-in or what you’ve put in a shopping basket, or added to a wishlist for example. If used, session cookies are necessary for the correct working of the site and if disabled, various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Persistent Cookies for Site Analytics and Performance

Google AdSense – this cookie is used by Google to report to us how any adverts we may be running are performing. User data is all anonymous.

You can find out more generally about Google and its policies and principles as regards advertising at http://www.google.com/policies/privacy/ads/

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Social buttons. You may see ‘social buttons’ throughout the site. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of this site. You should be aware that these third party sites are likely to be collecting information about what you are doing all around the internet. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting this site, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services. We may use a number of external web services on our site, mostly to display content within our web pages. For example, we often use Flickr to display images or image slideshows; to show videos we sometimes use Vimeo or YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Service request forms, Surveys & Contests. From time to time our site may request information from users via surveys, contests or for a particular service (eg newsletter sign up). Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.